Connect with us
Subscribe

Articles

Highlights from SHRM TECH 2019 Conference, Dubai

Published

on

Written by: Amira Haytham

In a matter of two days, SHRM Tech has succeeded to shed light on various topics from the effect of artificial intelligence on the HR world, to the transformations we need to endure and a glimpse of the technological future that is not so far away. David Green opened up the start of the conference mentioning the topics we’ll discuss and the importance of networking in the upcoming days.

Mark Levy

The Evolution of Employee Experience in a High-Tech World

Mark Levy steered the Employee Experience in Airbnb as the former CHRO and spoke exclusively on the benefits of ‘treating your employees how you want your costumers to be treated’ and the actions needed to be taken to accomplish a satisfying workforce. Levy started his talk with a question he was addressed by 5 years ago at the start of his journey at Airbnb, “Are you ready to change the world?”

 An essential factor is: “making your employees feel like they belong in the workplace.” Levy discussed. Attaining the mindset that you’re approaching your employees to do things with and for them, not to them, is the first step to satisfaction. From the most simple applications such as listening, co-creating and setting strategies with the employees to bringing the workplace to live by re-designing and even ‘creating a city branched into neighborhoods’ for your employees, brings the workplace to life. Through an illustration of a call center before and after re-designing it to the workers’ comfort, it demonstrated significantly the effect of the livelihood of the workers as well as the workplace.

For practicality, Levy suggested ways to answer the question, “How do we make our employees feel like they belong?” He further explained the ‘Life Dojo’ method, where a survey is sent specifically to each worker, asking them first, “What keeps them at night?” And subsequently provides them with a journey of self-improvement.

Zahid Mubarak

Making Sense of Data Analytics to Drive an Organization’s Value Creation

“How do we make sense of the data?” A question Mubarak focused his topic on. Data is the base of supporting fats, whether it was financial or non-financial. Zahid Mubarak stressed on the importance of dealing with the statistics rather than obtain it.

Mubarak explained how we need to condense the data into a form where we can extract necessary information. By engaging with the audience, Mubarak gradually asked a few questions involving statistics about the employee workforce, employment required, profit, and losses of a company. Eventually, through various stages of analysis, Mubarak shows how small differences in statistics cause an obvious gap in the finance and how it can cause recession and losses.

Dr. Anna Travis

Dr. Anna Travis focused on the role of agile leadership in a digitizing world. In the case of when Amazon retailed a ‘whole foods’ chain, Dr. Anna discussed the whereabouts in this successful organization.

Two main rules were laid out; experimenting and teaming up. To move fast, the organization needs to experiment, however, the experiments needed to happen within the team to succeed the organization’s upbringing. “The number of the team should be no bigger than the number of people we could feed with two pizzas,” Dr. Anna stated.

A challenge all organizations face is that no one is willing to suffer a string to get to the goal; a series of failing experiments is demotivating.

Referring back to a study in February 2001, Dr. Anna discussed how they reconsidered the way software needs to be developed so that people can work better. as hardware has been the recurrent usage, software has been in constant development, and quoting Mark Andreesen, Dr. Anna said, “in the future every company will become a software company.”

Dr. Heba Makram

Transformations are a make or break for any organization. As the word transformation is an overused term, Dr. Heba defines it as, “when a snake sheds its skin it changes. When a caterpillar becomes a butterfly it transforms.”

Transformation is as difficult as it seems, and for HR to transform into a beautiful butterfly, the managers must be prepared to overcome the obstacles.

“Be prepared to be disrupted,” Dr. Makram laid out the difficulties any transformation process would face. It is absolutely normal that the director will have moments of doubts, however, a supportive leadership should compensate. Another complication to put in mind, is the possible divide created in the organization. A diverge between the ones who support the change and the ones who are stuck in their comfort zones is inevitable.

Dr. Heba concludes by the importance of having a clear vision of the output desired out of the transformation process. To be able to withstand the obstacles of the journey, the first step is to find your ‘why’. And for further endurance of trusting your planned process, don’t mistake someone else’s vision for something you can borrow. Creating your own tactics and visualization for the future of your company has a much higher benefit than following the crowd.

Randa Farah

A world where everything is monitored and most jobs are replaced with Artificial Intellegence, where do humans and happiness stand? Already, technology forms a big part of our lives. Simple tasks such as sorting emails and searching a file name is accomplished in only a few seconds due to the evolution of technology. But how fast is this evolution growing? And how can Artificial Intelligence aid HR?

Randa explained how Volvo used artificial intelligence to recruit technicians using a car. Instead of a normal one-to-one interviews, the car can choose its own engineers.

It is no doubt that many jobs will disappear due to this evolution, such as bookkeepers, however, new jobs will evolve too.

Happiness leads to success, so how do companies achieve happiness at work? Maintaining a pleasant connection with the employees and receiving the outcome of hard work allows the employees to experience positive emotions in a repetitive way. 

Rana Askoul

Empathy in the time of technology

“The H in HR stands for human”

As our world evolves technologically, we direct all attention to adapting and utilizing the technology to our benefit, we tend to forget the essence of “human resources”: empathy. Rana started her talk by brilliantly reciting a story she wrote to her father after he passed away. Her story revolved around “eternal love”, which is a love that lasts forever.

She succeeded in projecting her emotions onto the minds of her audience, and when she was done, the entire crowd was breathing in unison, but a single emotion wandering among them, filling the hall with her story – not in words – but this time, in experience.

Referring back to Adam Smith, the father of economics, when he described empathy by, “Empathy is exchanging places in fancy with the sufferer”, and how empathy doesn’t contradict with our self-interest, which lays in the heart as a priority. Actually, empathy is critical for the survival of the human race.

Through some stories, Askool projected how empathy helped save the world; through Steven Pinker’s book: The better angels of our nature, where it embarked a great movement, the 80th century revolution, concerning ignored issues in its eras. Also, ‘uncle tom’s cabin’, the second bestselling book after the bible at its time, shed a light on the struggles of African-americans, and this novel carved out the civil war. Finally, a story all eyes glossed upon: Alan Kurdy. A young Syrian refugee who helped save a lot of lives. And through empathy, all this was possible.

As we strive to utilize technology, we must stay aware of its effect on our empathy.

“I feel your pain as long as you’re from another race.”

“The young are less empathetic.” Both of these statements are consequences of the overload of technology. Rana showed us statistically how generation Z are far more exposed to technology and social media, but still feel lonely and scared and might lose their emotional intelligence and their ability to connect and relate.

How do we claim our empathy back? Reconnect, assume positive things about the people and workplace, be kind to ourselves and care.

The SHRM Tech conference has not only been an eye-opener, but a source of new ideas and networks made. Even though I was the youngest to attend, I still found the talks both beneficial and fascinating. HR is not only a way of running your business, but it is an attitude and a lifestyle in your work-space.

Articles

How did the International Certification from the HRCI change your career?

Published

on

Testimonials from Certified HR Professionals in the Middle East

Journalism: Menna Hamdy

Mostafa Gallal (PHRi, Egypt) – Recruitment Manager at Al Ezz Dekheila Steel

“The most important thing about the certification content is that it helps us to understand the HR science from a global perspective. In addition, to updating us about the new HR trends.

Most of us don’t practice at work all the HR functions, so it allows me to learn about all the HR functions.

Being certified gave me the opportunity to take a role in many projects, as well as participating in many events that added a real value for me.

My mindset started to think about top management decisions and how I can solve the regular issues that happens between top management and unions. I learnt that when proposing any new idea, I should take into consideration how to apply it in a way that fits my company culture

I would advise HR professionals when approaching their HRCI Certifications content study; to try to understand the practical way of each module, and to get acquainted with the HR Expressions and abbreviations as they are very important; they have to study them very well.”

Ezzddin Malek (SPHRi – PHRi, Egypt) – HR Manager at Misr Capital S.A.E

“I acquired my PHRi and SPHRi certifications in 2017 and it gave me an edge to make 2 steps up in my career from senior HR specialist in 2017 to Head of HR in a multinational company within just 2 years and I was chosen by HRCI to be an exam development panelist since 2018.”

Mina Adel (PHRi, Egypt) – HR Manager at IRAM JEWELRY

“Knowing the latest internationally applied methods of human resource management and being a certified practitioner from the premier human resources certification institute (HRCI) made me qualified to undertake larger tasks and assume advanced responsibilities in the field of human resources”

Mohannad Albashabsheh (SPHRi- PHRi, Jordan) – HR & Training Section Head in JBC

“Practicing HR Professionally is an outstanding responsibility. Being SPHRi certified facilitated for me the knowledge, skills, attitude and resulting power to be successful HR Professional”

Dana Hasan (PHRi, Jordan) – TA, LD Section Head

“I have got my first HRCI certification in 2014, then I got my recertification in 2017 as PHRi. Getting such certification helped me to grow in my HR career, stand as a distinguished HR professional in international and multinational companies. 

One of the main reasons that enabled me to work for big companies and be a business partner is having a professional certification.

I advise each professional: Invest in yourself, strengthen your experience with knowledge”

Mariham Magdy (PHRi, Egypt) – HR, Strategy and Management Consultant & Trainer

“As an HR Trainer & Consultant I believe that one of the most important benefits of the International Certification by the HRCI is how efficiently it builds the mind-set of the HR professionals acquainting them with the technical know-how for HR, spoken and standardized in an international language.

The HRCI exerts sound efforts to provide learners with valuable framework that can help them understand technically correct the processes of the different HR functions.

The HRCI Certification enabled me to understand the HR science from an international perspective, which gave me confidence in my work as an HR practitioner and Trainer.

The knowledge learnt throughout the certifications content designs for us a reliable road-map for the right steps to follow for decision making in HR.

I strongly recommend the certification for each professional aiming to progress his/her career in the HR field. Take a step today that you will thank yourself for it tomorrow”

Continue Reading

Magazine

Interview with Eureka (ICS Learn Student) Customer Service Agent – Qatar Airways

Published

on

Interviewer: Mariham Magdy

1. HR Revolution Middle East: Welcome to HR Revolution Middle East Magazine. It’s a great pleasure to have the opportunity to make this interview with you.

What special recommendations would you share with CIPD students to encourage them to progress in their study?

ICS Learn Student:

Going through a period of change is very challenging and emotionally draining with the end outcome almost always unforeseeable. Everything seems to be unpredictable, but that is okay! Take some time to adapt to this new situation, accept it as positive reinforcement to yourself. Add value to yourself. Break through the situations in life. Continuing to learn will bring you academic and professional value to be the person whom you always want to be.

2- HR Revolution Middle East: How did the online set-up provided by ICS learn supported you to finish your CIPD Certification?

ICS Learn Student:

As a CIPD student, I am very glad that I choose ICS Learn as my platform. The online set-ups are very easy to go through and convenient to manage time. Especially as I am a full-time worker, it is very challenging to manage time for study or attend classes. However, ICS Learn supports you with recorded classes and fast responsive tutor support. That connection always made me feel that I was in a live classroom.

3- HR Revolution Middle East:  To what extent do you believe that the CIPD has helped you to progress on your professional path and opened new doors for different career opportunities?

ICS Learn Student:

CIPD is an internationally recognised professional body. Most employer’s value and recognize the professional certification of CIPD. Being a CIPD Member gives professional values to my CV, especially in the field of Human Resources Management.

4- HR Revolution Middle East: How did your HR practice at your organization changed after acquiring the CIPD certification?

ICS Learn Student:

My organization recognized me as an HR student as I am successfully achieving my professional qualifications with CIPD. I feel more confident as they look at me as someone whom they can rely on professionally at any given task.

5- HR Revolution Middle East: What special support have you received from your Tutors at ICS Learn that evidently helped you to finalize your certification?

ICS Learn Student:

During my study period, the support that I received from all ICS Learn tutors is special. Personalized feedback with regards to any assessments helped to achieve pass grades. I highly appreciate that all my tutors are available to answer or clarify any inquires related to my assignments or theoretical doubts in the one-to-one online chat forum.

6- HR Revolution Middle East: The online administrative support is one of the most important things an online global learner need, how was it flexible to proceed with such important certification through the online platform of ICS Learn?

ICS Learn Student:

ICS Learn is one of the best and most recommended online learning providers. The online admin support is a click away as we all are connected in different time zones in the world. That is very important as an online global learner. They do not only support academically but also technically. As a path connecter to the CIPD body, ICS Learn have a very professional admin team.

7- HR Revolution Middle East: How did your problem-solving techniques changed in dealing with HR challenges after finalizing your CIPD certification?

ICS Learn Student:

As an HR student, a CIPD qualification will enrich you with academic techniques. I have improved lots of skills that are helping me to handle challenges in a patient and professional manner. All the studies are practical scenarios rather than theoretical ones which allows me to improve as an individual and improve my behaviours as a people person.

8- HR Revolution Middle East: What would be your next academic degree in mind after the CIPD?

ICS Learn Student:

I would like to do a master’s degree in Human Resources Management.

9- HR Revolution Middle East: Do you believe HR/L&D professionals shall create communities of practice to encourage one another in finalizing their CIPD certifications and nurture the profession that way?

ICS Learn Student:

Yes, I do believe so. Being connected to a community that is driven by the same goals and targets is encouraging. It also helps to build confidence and practice some of the professional behaviours by supporting each other. Sharing each other’s knowledge and giving feedback and different viewpoints always achieves a better outcome.

10- HR Revolution Middle East: What are the needed competences for an HR professional to excel in his/her CIPD studies?

ICS Learn Student:

The field of HR is dynamic and our ability to process and understand it requires self-motivation. Growing in your job means being receptive to new ideas, wherever they may come from. HR professionals who never stop learning are well-positioned to translate well thought out industry trends and data into actionable insights. CIPD is the perfect gateway to our dream career. They support choosing the right course to up-skill your HR practice and stay motivated remotely.

THANK YOU

Continue Reading

Articles

تعاون بين شباب السودان ومصر لتنظيم النسخة الثامنة لتيدكس ودمدني بالسودان

Published

on

شباب من مصر والسودان يترجموا التعاون بين البلدين الشقيقين في المشاركة في تنظيم النسخة الثامنة لمؤتمر تيدكس ودمدني بالسودان.

يعتبر شهر مارس بكل عام بمدينة ودمدني السودانية شهر مختلف ومتميز وذلك لأنه على مدى 7 أعوام متتالية يشهد على تنظيم حدث لمؤتمر تيدكس العالمي، وجاءت النسخة الثامنة التي كانت بيوم 27 مارس 2021 نسخة متميزة ومنفردة بجمال أفكارها ومشاريعها وتنظيمها الذي تم الأشراف عليه من البلدين الشقيقين، وكانت المشاركات شاملة لكل المجالات التي تهدف لتنمية المجتمع والفرد ونذكر منها:

ياسمين يوسف (جمهورية السودان) تحدثت عن تحديها للإعاقة ووقوفها ضد المجتمع ودفاعها عن حقوقها في التعليم وكيف استطاعت أن تتجاوز كل تلك الصعاب بإرادة قوية حتى تم تسميتها باسم صاحبة الإرادة وتعتبر ياسمين الآن من الشخصيات الملهمة في السودان.

تحدث محمود منسي (جمهورية مصر العربية) على أعادة بناء الدول والمجتمعات بعد الثورات وجاء الموضوع مناسباً للمرحلة التي يمر بها السودان الشقيق وأستطاع محمود إلهام الشباب السوداني لأخذ دور في بناء البلد وذلك بتفاعلهم مع موضوعه.

تحدث كذلك أحمد رجب (جمهورية مصر العربية) على فكرة رقصة التانجو وعلاقتها بالإدارة والقيادة داخل المؤسسات.

وكذلك سها هيكل (جمهورية مصر العربية) وجهت رسالة توعوية للمجتمع لتغير نظرته تجاه الفنيين باعتبارهم شريحة مهمة في المجتمع، وأن محاربة العنصرية والتمييز في شتى مجالات العمل.

بينما وعد عصام (جمهورية مصر العربية) تحدثت عن الصعوبات التي تواجه طلاب الثانويات خصوصاً في تعلم اللغة الإنجليزية وكيفية التغلب عليها بنصائح سهلة بسيطة ومباشرة ووضحت وعد أن اللغة عبارة عن مهارات تكتسب وتمارس.

ياسمين يوسف (جمهورية السودان) تحدثت عن تحديها للإعاقة ووقوفها ضد المجتمع ودفاعها عن حقوقها في التعليم

ومن المشاركين كذلك من البراء عثمان (دولة الأمارات العربية المتحدة) الذي تحدث عن تجربته مع الاكتئاب وكيف استطاع تجاوزه بتوجيه طاقته تجاه ممارسة هوايته وهي الموسيقى وكيف أن ممارسة الموسيقى تساعد على التوازن النفسي.

فاطمة أحمد (جمهورية السودان) التي دعت للمحبة والسلام وتقبل الاّخر لبناء سودان جديد مستعرضة تجربة رواندا.

وكذلك تحدثت ماب خالد (جمهورية السودان) على أهمية التوعية بالعلاج النفسي وتجربتها في إقناع الحكومة لتضمين العلاج النفسي في التأمين الصحي وتوعية المواطنين بالصحة النفسية.

وعن السياحة تحدث بشغف محمد مجذوب (جمهورية السودان) وعن تاريخ السودان الذي يمتد ل 7000 سنة وعن حضارة الفراعنة داعياً الحكومة للترويج للسياحة في السودان معتبرا مؤتمر تيدكس مدني مؤتمراً يساهم في دفع عجلة السياحة بالبلاد وذلك للمشاركة الكبيرة من المتحدثين والجمهور من المناطق المختلفة.

وتحدثت أصغر المشتركات أسيل يوسف (جمهورية السودان) عن إمكانية استغلال الموهبة لمصدر دخل وتنميتها بالممارسة داعية شباب جيلها لحذو طريقها وختمت خنساء سيربال (جمهورية السودان) المؤتمر بحديثها على دور الممرض في المنظومة الطبية.

بالإضافة إلى الإعلامي إيهاب مجدي من مصر معد ومقدم فقرات برنامج المؤتمر، بالمشاركة مع الإعلاميين السودانيين خالد علي وآية عابدين.

وبختام المؤتمر قدم محمود منسي درع الأكاديمية العربية للعلوم والتكنولوجيا والنقل البحري للمنظم د. وائل العائد الذي شكر بدوره الأكاديمية العربية على دورها الكبير في إنجاح المؤتمر باعتبارها الشريك الأساسي وشكرها للمنحة التي تم تقديمها للمؤتمر وقام كذلك بتوجيه الشكر لكل الجهات التي ساهمت في إنجاح المؤتمر:

السيدة مونيكا وحيد، ممثل شركة تاركو للطيران مكتب مدني

HR Revolution Middle East

مجلة ثورة الموارد البشرية لتغطيتها أخبار المؤتمر والمشاركين

المعهد العربي لإعداد القيادات

Panda Pack

Polo Frenzy

BAK

TAM Packs

Fashion 5

ACLS

Consulsat Market Research

Continue Reading

HRCI

HRCI

Recent Posts

Articles6 days ago

How did the International Certification from the HRCI change your career?

Testimonials from Certified HR Professionals in the Middle East Journalism: Menna Hamdy Mostafa Gallal (PHRi, Egypt) – Recruitment Manager at...

Magazine1 week ago

HRCI Assumes ISO International Secretariat Role for Technical Committee 260 on Human Resource Management

May 04, 2021 07:00 ET | Source: HRCI ALEXANDRIA, Va., May 04, 2021 (GLOBE NEWSWIRE) — HRCI®, the premier HR credentialing and...

Magazine1 week ago

Interview with Eureka (ICS Learn Student) Customer Service Agent – Qatar Airways

Interviewer: Mariham Magdy 1. HR Revolution Middle East: Welcome to HR Revolution Middle East Magazine. It’s a great pleasure to...

Press Releases3 weeks ago

The Arab Academy for Science, Technology and Maritime Transport becomes an Approved Provider from the HRCI through the Community Service Program(Cairo Branch)

Press Release Cairo, 10th April 2021 The Arab Academy for Science Technology and Maritime Transport (AASTMT), held a live webinar...

Articles3 weeks ago

تعاون بين شباب السودان ومصر لتنظيم النسخة الثامنة لتيدكس ودمدني بالسودان

شباب من مصر والسودان يترجموا التعاون بين البلدين الشقيقين في المشاركة في تنظيم النسخة الثامنة لمؤتمر تيدكس ودمدني بالسودان. يعتبر...

Press Releases4 weeks ago

Grand Stevie® Award Winners Announced in the 2021 Middle East & North Africa Stevie Awards

·         DP DHL and UAE Ministry of Health and Prevention win top Stevie Awards ·         Grand Stevie winners to be...

Articles1 month ago

الأكاديمية العربية تقوم بتكريم منظمي تيدكس بجمهورية السودان

مع حرص الأكاديمية العربية للعلوم والتكنولوجيا والنقل البحري لنشر العلم والتطوير في شتى الدول العربية والأفريقية وإتساقاً مع استراتيجية وسياسة...

Press Releases2 months ago

Winners in the 2021 Middle East & North Africa Stevie® Awards Announced

Honors Sponsored by the RAK Chamber of Commerce & Industry Recognize Innovation in 17 MENA Nations Winners in the second...

Interviews2 months ago

Interview with Mustafa Naisah, Mustafa Naisah, People Learning & Growth Partner

“We need to tap into the mind-set and enhance it by changing the story we tell ourselves each morning and...

Articles2 months ago

Wellbeing @ Work Summit Middle East 2021 – Diversity, Inclusion and the Holistic Wellbeing approach

Written by: Cinzia Nitti A working environment characterized by greater Diversity & Inclusion has more chance of being a place...

ICS Learn

ICS Learn

Categories

Trending

Hrrevolution News

Subscribe to our weekly newsletter below and never miss the latest News.