Interviewer: Ahmed Saadalla
“From my heart, please speak-up in the earliest state of the (sexual) workplace harassment.” – Karin Bosman
Karin Bosman from Netherlands is the founder of About Workplace Harassment (AWH), international speaker, experienced expert and politically active on the topic sexual workplace harassment. She speaks from her personal experiences and ongoing study to encourage people to speak and stand-up against sexual workplace harassment by acting on it. With her lectures, workshops and trainings she creates awareness, which is needed to understand the process of sexual workplace harassment. How bystanders can affect this process in a positive way and that the effect of the harassment doesn’t stop at the victim but continues in companies and organizations.
HR Revolution Middle-East Magazine: What is workplace bullying and workplace harassment and what are their types?
Karin Bosman: First of all I want to point out that the problem of sexual workplace harassment is both serious and wide spread. Sexual harassment and bullying is rampant in our society. While the public is curious about it, most people are unaware of just how common it really is and that sexual workplace harassment only occurs to women is a misconception.
There are two types of sexual harassment,
Quid Pro Quo (This for That /or Favor For a Favor).
Hostile Work Environment Harassments
In fact, Quid pro quo means that supervisors use their position in the company to get away with offensive conduct. For example, a superior tells an employee to be cooperative or he/she will get fired, a Supervisor will give you a raise if you go out with him/her, and that they will get a promotion in return for sexual favors. Quid pro quo is always about the abuse of power. Men and women mostly think the same about quid pro quo, both consider this as sexual harassment.
In fact, Sexual harassment is prohibited regardless of the sex of the parties.
HR Revolution Middle-East Magazine: From your opinion, What are the roots of workplace bullying and sexual harassments?
Karin Bosman: The root of workplace harassment is multi factorial in nature ranging from personal factors to organizational and societal factors. Understanding the complexity and subtlety of workplace harassment is pertinent in the effort to prevent or curtail it.
HR Revolution Middle-East Magazine: Despite many measures to tackle the issue, workplace bullying persists. How to establish a culture free of bullying?!
Karin Bosman: Yes, it’s indeed true that there are many measures to tackle workplace harassment but there is also still a big taboo on (sexual) workplace harassment. Employees, victims /or bystanders are not being encouraged to speak-up about workplace harassment. Furthermore, victims of workplace harassment have to deal with emotions of fear, humiliation, and low self-esteem. Another aspect why workplace harassment, especially sexual workplace harassment, increases is because despite rules, regulation and laws against it there is a lack of awareness and enforcement.
HR Revolution Middle-East Magazine: An employer should have a sexual harassment policy that clearly explains to all employees that sexual harassment will not be tolerated by any employee, supervisor, coworker, customer, contractor, or anyone else who conducts business with the employer. What to include as an employer in the sexual harassment policy?
Karin Bosman: Some of the essential elements of a written harassment policy ( both for men and women( are that this policy should include:
A strong opening statement on the organizations stance on sexual harassment,
An outline in the companies objectives regarding sexual harassment,
A clearly worded definition of sexual harassment
Examples of sexual harassment that may be relevant to the working environment
A statement of what is not sexual workplace harassment,
Examples of places and times where unlawful sexual harassment may happen e.g. in the office, work conferences, work field trips etc.
The consequences for employees if the policy is breached, responsibilities of management and staff, information on where individuals can get help, advice or make a complaint,
A brief summary of the options available for dealing with sexual harassment.
Translate the policy into relevant company languages when required so it’s accessible to all employees.
Furthermore employers need to know in advance how they will approach a complaint on sexual workplace harassment
HR Revolution Middle-East Magazine: When dealing with workplace bullying, those raising allegations and the accused ones report suffering similar anxiety and distress, express concern that they suffer particularly in terms of health and wellbeing. From an organizational best practice, how do you think an organization can deal fairly with such scenarios?
Karin Bosman: The effects of workplace harassment are for victims, bystanders, other witnesses and the accused is something we should not underestimate. Also HR managers and/or counselors who are handling the complaint filing are sensitive to the traumatic experience that victims share. You have to think of psychological reactions like depression, frustration, insecurity, embarrassment, anger, fear, isolation, guilt, lethargy and self-blame. But there also effects at the workplace such as decreased job satisfaction, loss of job or promotion, withdraw from work, change in career goals, and loss of income.
Besides having a good and implemented harassment policy, employers should also have a good internal system for dealing with complaints of (sexual) workplace harassment. With the harassment policy and complaint procedure employees not only will be encouraged to report cases of workplace harassment but also help preventing it from occurring. The important thing in reducing the harm for all parties is to take all complaints seriously and to treat them confidential. Make sure that the complaints are dealt with consistently and in a timely manner.
Monitor the complaint procedure and beware that the complainant is not being victimized. Victimization means that a person is subjected to a disadvantage because of being involved in (sexual) harassment complaint, for example an employee is being moved to a lower position with lesser responsibilities while the complaint is being considered. So an organization or company is dealing fairly with complaints of workplace harassment by having good-implemented procedures that will protect all involved parties.
HR Revolution Middle-East Magazine: What is the best strategy to stop sexual harassment? Does the fact that most women ignored the harassment or avoided the harasser mean that these are best? Should the harasser be confronted by the employee before the top management?
Karin Bosman: In general, the best strategy to stop sexual harassment is by creating awareness and having enforcement. Most women (and men) ignore the harassment out of fear, shame and self-blaming. Because of the fact that (sexual) harassment cases can be very complex and not one situation of harassment is the same it will depend on the circumstances what will be the best strategy. Although most of the time it would be the best thing to do, you can imagine that confronting the harasser can be very difficult for the victim of the harasser. The humiliation of the harassment makes it very hard for a victim to speak-up, especially when the victim is being emotionally blackmailed about the consequences of speaking-up.
From my own experience it took me 2 years to break the silence of violence. When the harasser is a superior or the employer, like in my case, victims often feel caught in the web of harassment. It’s not easy to trust anyone, even family, friends, colleagues, let alone the HR managers or counselors. Of course it would be an ideal situation when the victim or a bystander will confront the offender about the harassment or search for help via the informal complaint procedure, meaning that the victim can ask a supervisor for advice on how to approach the offender or let the supervisor speak with the harasser on his/her behalf. In that case the supervisor can refer to the harassment policy and explain again that offensive conduct will not be tolerated. So it depends on the case of the harassment which strategy will be the best. Who is the harasser, is it the superior or employer then it’s most likely to file a complaint via the formal complaint procedure, is the harasser a co-worker an informal complaint procedure can be sufficient. Furthermore, is the harassment itself also of influence on what the best approach will be!!!
Important to know that research shows that in 42% of the workplace harassment cases, the harassment immediately stops after confronting the harasser or filing a complaint.
HR Revolution Middle-East Magazine: Some employers see the potential for sexual harassment in socializing especially in friendly organizational cultures, how to establish a control in this case?!
Karin Bosman: Corporate cultures are also of influence, like I have said before sexual harassment is multi factorial ranging from personal factors, and organizational factors to societal factors. But a friendly organizational culture is not a greater risk factor for sexual harassment, tolerating offensive conduct (of a sexual nature) in that culture, for example, will create a hostile environment. But offices, which have a poor lighting or no windows/transparency, can be a space in which harassment will occur more easily like during work field trips, organizational parties, conferences … etc. The rules and regulation of sexual harassment policy and complaint procedures will be in force, because we call these outside the office work related activities in employment.
HR Revolution Middle-East Magazine: As technology grows, organizations tend to use new applications that support their roles. Also whistleblowing and reporting incidents became mostly online to adapt to the new change. From your experience, what do you think about using a mobile application to report harassments in the workplace as a control measure?!
Karin Bosman: From my experience I know that there are a lot of complaints that will not be filed just because the complainant/victim doesn’t know whom to turn to or doesn’t feel comfortable enough with the appointed person, harassment officer, HR manger or counselor.
AWH (www.aboutworkplaceharassment.com) has developed a smartphone application, which will make it easier to report complaints of (sexual) harassment.
The benefit of this application is that it is a recordkeeping where evidence will be more trustworthy and easy to gather. With this application there is less room for rumors and hearsay. The complaint filing can be handled in a timely manner, which will protect all parties from victimization and minimize the harm suffered by the victim. And this application will help the employer to take remedial action.
Governments should also use this technology/application to encourage and help employees who are not being protected by their employer through harassment policies and procedures to file a complaint. Labor inspection should do the follow-up and make sure these complainants are not being victimized.
We still don’t know how many people are being harassed in the workplace simply because the people who are being harassed are too afraid. With all the knowledge, rules, regulations and laws to protect (sexual) workplace from happening it only seems to increase, I think that’s because we aren’t aware enough about the effects of (sexual) workplace harassment and what it is and that we don’t use the available enforcement.
HR Revolution Middle-East Magazine: Finally, what is your advice to employees regarding bullying and sexual harassment in the workplace?!
Karin Bosman: From my heart, please speak-up in the earliest state of the (sexual) workplace harassment. It can minimize the harm people are suffering from being harassed. Speak-up as victim, bystander but also as manager before even a complaint is being filed when you see a colleague is crossing the line and behavior becomes unwanted behavior. To HR mangers and counselors take all complaints seriously and treat them confidential, keep your professional distance but make sure that the experience of the victim is placed in the center. Remember that less than 1% of sexual harassment complaints are false.
For employers, preventing harassment in the workplace requires a considerable investment of time and personnel. In the end however, significant savings in legal fees and health-care costs will offset these costs. Companies will also benefit from increased worker productivity. A company only stands to gain if it takes a no-nonsense, hard-line position on (sexual) workplace harassment. Not only is it the right thing to do, it is the smart thing to do.
Five simple steps to prevent (sexual) harassment in your workplace
Get high-level support
Write and implement a sexual harassment policy
Provide regular training and information to all employees and management
Encourage appropriate conduct by managers
Create a positive workplace environment
Also, AWH provides training all over the world, the personal sexual workplace harassment experience helps to motivate people and to understand the theory to make sure you draw line between unwanted and wanted behavior.
HR Revolution Middle-East Magazine: Thank you kindly for this fruitful interview.
For more information contact: email@example.com
Empathy at Work. Interview with Mimi Nicklin: Empathetic leader, Author and Business strategist
She is an experienced marketer and communications specialist, business strategist and a wellknown empathetic leader. She is a natural coach, writer and creative mind, and has held roles as diverse as Strategic Director, Vice President and Creative Officer in some of the world’s leading advertising agencies.
Her passion for balancing humanism with capitalism, drives her commitment to leading the practice of Regenerative and empathetic leadership, as well as her ‘principles of people’, into organisations and communities worldwide.
Softening The Edge is Mimi’s debut book – out on 15 September and available for pre-order now on amazon.com
INTERVIEWER: Cinzia Nitti
HR Revolution: Hi Mimi, it’s our honor to make this interview and thanks in advance for what you will share with the HR Revolution Middle East Family. Many people assume that Empathy is generally about “being there” when someone is going through a difficult life path. Would you tell us more about the value of Empathy and how the whole concept relates to corporate life?
Mimi Nicklin: After thirty years of data that shows empathy is declining, we have a deficit on our hands; a corporate humanity deficit, an Empathy Deficit. The Empathy Deficit has been formed by a gap in connection with each other at the deepest social and corporate levels over many decades, and it undermines the fundamental principles of our ability to thrive in at work. Workplace absenteeism and apathy are reaching endemic proportions. Corporate anxiety, depression, and extreme proportions of burnout often complete the picture. Never has there been a time in history when we needed an intervention into our working lives more than we do today and empathy and ‘Regenerative Leadership’ is a powerful driver for this turnaround.
HR Revolution: Why Empathy in the workplace matters and how it impacts employee productivity?
Mimi Nicklin: As the environments we work within become ever tougher and sharper edged, especially during 2020, we are seeing employee productivity and performance dwindle. We have a deep problem at the exact point where humanity meets capitalism, and there is a lack of balance between the two which is impacting the performance, focus and capability of team members. This is a problem fuelled by three key parts. First, an ubiquitous obsession with growth at all costs which sees employee wellness drop in importance; second, a never-ending stress cycle which is impacting staff at all levels; and third, a widespread disconnection between our people and corporate culture at an unprecedented scale.
HR Revolution: Mimi, as a consultant and business strategist, do you have a human-centric “recipe” to develop Empathy at work? What would you suggest to HR Departments to improve their effectiveness in supporting employees through Empathy?
Mimi Nicklin: The key of all empathetic organisations success lies in truly listening to our teams. Both overtly and directly, and through confidential channels such as questionnaires or feedback forms. After many months of 2020 have seen us working from home, as HR specialists we have had an opportunity for the first time in a long time to truly slow down and to consider the wider context of our teams and culture. We can’t expect our teams to not want to make change, to push back against old patterns and to want to work for a higher, more impactful purpose with a more flexible approach. It is in embracing this desire that will lead HR teams to be able to innovative and make sustainable changes to employee performance and health. At the top of our lists should be to listen to our teams as they re-enter their working environments and reassess each area of our business in light of the new world we are facing.
HR Revolution: Vulnerability has been a critical factor for business leaders during the COVID-19 pandemic. Is there any kind of professional-empathetic method that balances both a company’s ambition and highlights the employee’s role?
Mimi Nicklin: I often talk about principles of people beyond profit. This is not to say people ‘before’ profit. Our businesses need to remain profitable and sustain our organisational imperatives, but we can lead a culture that looks at the value of the strength of our people as something that has commercial value. Empathy in leadership and culture is a data set and an input for your business and the method of balancing them reduces risk and improves uptake and trust from staff, leading to improvements across KPI’s. Without being able to walk in the shoes of our employees and understand their diverse viewpoints, it is nearly impossible to inspire and lead teams to success, and even harder to create marketing, powerful business decisions or innovative products and services that truly and deeply resonate with people.
HR Revolution: How Empathy, Emotional Intelligence and Technology coexist in response to the post-pandemic era?
Mimi Nicklin: We have more technology to connect with each other and our clients than ever before, and more data to leverage an understanding of what people want, yet the systematic dehumanization by corporate agendas and over analysis has damaged our ability to connect. Zoom calls and team applications can brilliantly connect us and facilitate our business processes but we must be aware the technology can lead to inauthentic and ‘cold’ culture’s between leaders and teams. As HR leaders, it is our intuition and integrity in empathising with the real and honest problems that our teams have (on and off screen) that will allow us to really make an impact and leverage technology without losing our humanity and connectedness to each other at work.
HR Revolution: “Softening the Edge.” A leadership book on Empathetic Influence and Emotional Intelligence is your first book (out on September 15th). Would you give our readers a glimpse of its content?
Mimi Nicklin: Softening the Edge focuses on something I have been passionate about for my entire career—the sustainable wellness of our workforce, treating people with kindness and decency, and the future of Regenerative Leadership that sustainably promotes human values as well as the financial value of every business. It addresses the Global Empathy Deficit from within our organisations, based on my own experiences leading teams around the world, and inspired by the turnaround story in my current organisation. The goal is to create wider understanding that the world of leadership and business is critically responsible for playing a role in protecting and improving our social future. Today, many people do not enjoy their work, burnout is at all-time high, depression is impacting over 33,000,000 people and the younger generation is leaving the corporate workplace in droves. By failing to proactively nurture empathy in our future leaders, we are failing to protect our future. Softening the Edge is part business tool, part corporate culture guide and part social eye opener to a downward trend impacting all areas of life and work. It shows how by harnessing and exercising empathy for employees and each other we can reverse the trend, build happier, more productive businesses and create a kinder, healthier world.
Thanks for your precious contribution, dear Mimi. The whole HR Revolution Crew wishes you all the best!
حوار صحفي مع سلمى صادق – ممرضة طوارئ بمستشفى جامعة الاسكندرية
صحافة: محمود منسي
الناس كانت متخيلة ان المهم في المجال الطبي هو الطبيب فقط ـ لكن اللي مش واخدين بالهم منه انه التمريض هو اللي بيفضل مع المريض بيلاحظ كل عرض وعلامة جديدة في تحسن أو سوء حالته الصحية وانه له دور عظيم جدا في عملية اتمام الشفاءسلمى صادق
مجلة ثورة الموارد البشرية: ايه سر دخولك للكارير وايه التحديات اللى قابلتيها في بداية المجال؟
المجال الطبي عموما مجال ممتع جدا وأنا من صغري حسيت بشغف للمجال وبدأت ابحث عنه كتير ناس كتير قالتلي المجال صعب ومش هتستحملي اللي بيحصل فيه وشكل الحالات ف الطوارئ والاستقبال وانتي صغيرة مش هتتحملي ده، أنا اخدت كل الكلام ده على محمل التحدي وبدأت بشغفي الدراسة في المجال
أول تحدي قابلته في المجال هو نظرة المجتمع للتمريض في الوقت ده الناس كانت متخيلة ان المهم في المجال الطبي هو الطبيب فقط ـ لكن اللي مش واخدين بالهم منه انه التمريض هو اللي بيفضل مع المريض بيلاحظ كل عرض وعلامة جديدة في تحسن أو سوء حالته الصحية وانه له دور عظيم جدا في عملية اتمام الشفاء
مجلة ثورة الموارد البشرية: ايه المهارات اللي بتميز شخص عن التاني ف المجال ده؟
السرعة في الأداء بشكل متقن لأن مش كل الناس عندها ميزة انها تلحق مريض على بعد دقايق من فقد الوعي وتكون سبب انك تعيده تاني للحياة بسرعه وده بيتمثل في انك تعمل الاجراء صح وتكون مركز جدا في كل حاجة حواليك زي أداواتك كاملة و
cooperative staff without any tensions
وحاجة تانية برضو هي
How to solve problems during work intelligently
مجلة ثورة الموارد البشرية: هل ممكن يكون في كلاشات بين فريق التمريض والأطباء، ايه ممكن يكون سببها؟
ممكن يحصل مثلا كلاش على أساس ان بعض من طاقم التمريض غير مؤهل بنسبة كافيه للعمل أو توضيح أكتر انه على قيد الدراسة أو فترة الامتياز أو حتى حديث التخرج ويبدأ العمل في وقت لا يوجد به افراد اساسيين من الطاقم في وقت حرج فبيسبب ان العمل لا يسري بشكل جيد أو مش بكفاءة عالية
مجلة ثورة الموارد البشرية: في ظل الظروف الحالية هل طبيعة العمل في مجال التمريض متغيرة مع الكورونا وايه المراحل اللي بيمر بيها المريض وازاى بتتعاملوا في كل مرحلة من المراحل دي؟
طبعا اتغيرت وأصبح الأمر شبيه بحالة الطوارئ وأصبحت كل الفرق الطبية على استعداد لاستقبال الحالات المصابة بكورونا وتم توفير الواقيات الشخصية في جميع اقسام المستشفى وتم تدريب الفرق على كيفية لبس وخلع الواقيات بطريقة صحيحة حسب تعليمات مكافحة العدوى اما بالنسبة للمراحل اللي بيمر بيها المريض خلينا نعتبرها الأعراض اللي بيحس بيها المريض على الاغلب بيكون تكسير في الجسم وصداع نصفي مؤلم جدا وارتفاع درجة حرارة الجسم عن 37.5 درجة وبيحصل ضيق في التنفس وجفاف في الحلق وبعض الاعراض اللي بتصيب الجهاز الهضمي زي الاسهال مثلا وحاليا بيتم معالجة الأعراض ومش لازم كل المرضى يكون عندهم نفس الأعراض لا ساعات بيكون تلت أو أربع اعراض متجمعة ف مريض أو عرضين فقط
بالنسبة لدورنا في المرحلة دي هو اول حاجه اننا نطمن المريض انه هيكون كويس في أقرب وقت ممكن واننا بنحاول بقدر الامكان نكون سبب في شفاؤه بجانب طبعا التحاليل اللازمة له والأشعة والمسحة اللي بتأكد لنا المريض ده ايجابي ولا سلبي وتوزيع كورس العلاج المناسب له على حسب الاعراض اللي حاسس بيها
مجلة ثورة الموارد البشرية: كيف تم تأهيلكم للعمل في نطاق الحجر الصحي وايه هيا التدريبات اللى لو كنتم اخدتوها كانت هتساعدكم أكتر في شغلكم؟
أولا احنا اخدنا دورة تدريبية في كيفية التعامل مع مريض الكورونا من أول معرفة أشكال الواقيات الشخصية المختلفة وكيفية ارتدائها وخلعها بالطريقة الصحيحة على حسب تعليمات مكافحة العدوى بمنظمه الصحة العالمية واتعلمنا ازاي نحط خطة نشتغل عليها في نطاق الحجر في المستشفيات
اظن ان من اهم الدورات اللي مفترض تكون في خطة مواجهة الفيروس عموما سواء في نطاق العمل مع مرضى الكورونا في المستشفيات أو خارجها هيا كيفية مراعاة شعور المريض لان نفسيه المريض بتساعد على تحسن حالته الصحية بنسبة كبيرة فمن وجهة نظري اننا لازم نتعلم كلنا ازاي نساعد المريض نفسيا انه يقدر يتخطى المرض ده
مجلة ثورة الموارد البشرية: هل تم اصابة ناس من فريق التمريض وكيف تم التعامل معها؟
للأسف تم اصابه بعض الأشخاص من الفريق المعالج ودة أمر وارد انه يحصل بسبب بعض الأخطاء اللي ممكن تحصل في عدم توخي الحذر اثناء خلع الواقيات الشخصية وما شابه
لكن تم عزل الزملاء اللي اتصابوا وتم بدأ عمل تحاليل ومسحات لهم وبدء كورس العلاج لهم حسب الأعراض وهكذا
مجلة ثورة الموارد البشرية: ايه أكتر الحاجات اللي بترهقكم في شغلكم أيا كان صحيا أو نفسيا أو عقليا؟
أحيانا اللي بيرهقنا نفسيا هو حالة المريض اللي بنحاول بكل طاقتنا اننا ننقذه من الألم والمرض اللي هو فيه وبنتابع معاه من أول ما بيدخل المستشفى مرورا بالعناية المركزة وبنحاول نوفر له أكياس الدم والبلازما اللي محتاجها مثلا وبيصارع الألم بعدها وبنكون مقدرين كل الألم ده وللأسف مبيكملش حياته والأمر بيكون مسألة قدرية بحت وطبعا على الجانب الاخر ضغط الشغل نفسه في المستشفيات الحكومية بيكون عالي جدا وعدد الحالات الكبير لما بنشتغل معاهم بننسى نفسنا وساعات مبناكلش كويس مثلا ومبنهتمش بالتغذية السليمة اللي تدينا الطاقة الكافية اللي نقدر بيها نكمل شغلنا ـ أحيانا ده بيعود على الفرق الطبية عموما وبيأثر على صحتنا بالسلب للأسف لما ناخد عدد نبطشيات كتير دة بيخلينا مرهقين جدا وممكن يأثر على كفائه الشغل نفسه فبنحتاج نفصل أو ناخد بريك يخلينا نشحن طاقتنا تاني عشان نقدر نواصل مسيرة شغفنا واختيارنا للمجال نفسه 🙂
مجلة ثورة الموارد البشرية: ايه الحاجات اللي ممكن تحصل عشان تساعدكم في صحتكم النفسية والجسدية وايه الحاجات اللي لو اتغيرت تخلي شغلكم أحسن؟
أظن ان من أهم الحاجات اللي ممكن تساعدنا في استعادة صحتنا وقوتنا في العمل هو تخفيف عدد النبطشيات في الشغل وتظبيط الاجازات وزيادة عدد العاملين بالمجال وده هيضمن كفاءة عمل كويسة جدا وهيكون سبب في شفاء عدد كتير من المرضى
وهيضمن مستوى صحي بجودة عالية وطبعا لازم يكون في تجديد وعرض لكل ما هو جديد في المجال زي ما حصل قبل كده واخدنا كلنا دورة كيفية السيطرة على الحريق ودي حاجة فعلا كنا محتاجينها جدا
من الحجات المهمة جدا اللي مش كتير واخد باله منها هيا نظرة المجتمع للأطقم الطبية لأن ده بيأثر بنسبة كبيرة جدا على تقديم مستوى أفضل للرعاية الصحية
مجلة ثورة الموارد البشرية: هل بتلاقي وقت في روتين يومك تعملي الحاجات اللي بتحبيها؟
“Great things never come from comfort zones.”
دي عبارة اخدتها كمبدأ في حياتي
ان فعلا الحاجات أو الانجازات العظيمة مش بتيجي أبدا وأنا مريحه وكسلانة
في حاجات أساسية في روتين يومي زي قراءة الكتب مثلا ومشاهدة حلقات ل تيديكس، والتمارين اللي بعملها ف البيت، اختيار الأكل الصحي المناسب ليا
بجانب بقا اني بتعلم لغة جديدة ومؤخرا اكتشفت ان التعليم الالكتروني ممكن فعلا يكون أكثر فاعلية واستفادت منه كتير جدا
ساعات مثلا أصور صورة حلوة واشيرها مع أصحابي كنوع من أنواع المحافظة على دائرة الصداقة اللي خارج نطاق العمل بتاعي
بعمل مثلا تطوير للمعلومات بتاعتي في مجالي ولو اتعلمت حاجة جديدة مثلا بروح ادور عليها أكتر وأتفرج على فيديوز عنها وأفهمها كويس جدا
أنا بحاول بكل الأشكال اغير من شخصيتي للأفضل بأخلق وقت لقراية كتاب جديد أو لعمل اكلة جديدة حتى وأنا في المواصلات مثلا
اهم شيء هو اني أمشي ورا الشغف بتاعي، لأن ده اللي هيخليني أوصل للي أنا عايزاه وهيخليني أنجح وهيفتحلي أبواب كتيرة جدا بالسعي في الطرق دي
مجلة ثورة الموارد البشرية: نصايحك ايه للناس اللي حاسة انها مصابة ومش قادرة تروح المستشفى؟
أول نصيحة هيا الاهتمام بالنظافة الشخصية بتاعتهم والتزام البيوت وعدم الخروج الا للضرورة
غسل الايدين لازم يكون أكتر من مرة في اليوم بعد كل عمل بتعمله ولو خرجت برا البيت لازم تلبس الماسك ويكون معاك كحول ايثيلي 70% سواء جيل أو سبراي واي تعامل مع أوراق مالية أو تعامل شخصي مع اي فرد برا البيت لازم تستخدم الكحول بعدها مع مراعاة المسافة الآمنة بين الافراد
واتمني السلامة للجميع
شكرا جدا يا سلمى على الإخلاص في عملك والمقابلة الصحفية الهامة دي
Interview with Sally Khalil – Teacher and Librarian at New Horizon School, USA
Interviewer: Mahmoud Mansi
“I’ve always wanted to be an actress and students are my beautiful audience who admire my tales with their wide-open eyes and curious questions. I like reading out loud and roleplaying from picture books to the little ones. This is when I know how rewarding it is, just from the happy look in their eyes…”Sally Khalil
ABOUT THE INTERVIEWEE
Sally is an ESL teacher, tech and media associate, and librarian at an elementary and middle school in California. She has a BA in English from Alexandria University, Egypt, an MA in English from Chapman University and an MA in Arabic from Middlebury College in California. She worked briefly as a Google rater and shown interest in the tech field and became a Certified Microsoft Administrator in 2004. She has worked as an ESL/ESP teacher for 20 years in different work fields.
1-HR Revolution Middle East Magazine: Sally, it is very interesting that you have been through a lot of career experiences that all revolve around “books”, as a learner and an educator and now you work as a Librarian. Do you consider this as a career shift?
Sally Khalil: I sure do think it’s a shift, and I am all the happier because of it. I have always been curious what Americans like to read. There was this huge gap of knowledge that I needed to make up, because I haven’t lived in the US all my life. Now I have a decent idea what children love to read, and I make sure that I have those books in my library. While teaching, I used books as tool. As a librarian, they are my treasures.
2-HR Revolution Middle East Magazine: What other duties do you do as a school librarian? Do you enjoy them?
Sally Khalil: I read to students aloud from Pre-K to fourth grade when they do their weekly visit to the library. I’ve always wanted to be an actress and they are my beautiful audience who admire my tales with their wide-open eyes and curious questions. I like reading out loud and roleplaying from picture books to the little ones. This is when I know how rewarding it is, just from the happy look in their eyes. I also enjoy choosing books related to the various monthly themes. For example, in February during Black History Month, we read stories about the history and lives of African Americans.
Now the fact that I’ve majored in English literature, it becomes easier for me to do storytelling of a classic story to the older students. Sometimes I show short documentaries or scenes related to a book. They totally appreciate that and love their competitive spirit when they attempt to quickly answer the questions.
3-HR Revolution Middle East Magazine: In your current role, you have led a couple of projects which include book fairs. How did you prepare yourself for these projects? What were your challenges and how you assured it was a success?
Sally Khalil: My school hosts a book fair every year. When they told me that I had to contact a certain book fair company to set up a book fair, I panicked. I’ve never done that before. Luckily, another teacher, who had worked previously as a librarian, provided help and suggestions. Things went smoothly soon after, and the book company came with several transportable bookshelves organized by genre. The students and teachers were able to purchase books for themselves and their classrooms.
Another challenge was the fact that I’ve always been a teacher since graduating college and have never worked a cash register job in my life. But during the fair, I had to learn quickly the first day. And thank God I did because the book fair was a big success. Depending on the company, the book company gives a certain percentage of the profits that you make selling their books and allows you to select books for your library for free. Because of my efforts, the school made a good profit that hadn’t happened in years. I felt proud and accomplished. Then the school made me arrange and host a mini-book fair for only one day. I thought it was going to be impossible to achieve any success, but it was another big one with another profit. I think I have a hidden talent in marketing.
4-HR Revolution Middle East Magazine: It is not usual to have an ESL teacher who works in tech and media. How does it feel to be working in an area a bit far from your expertise? What are your duties as a tech support in school? Were they affected by Covid-19?
Sally Khalil: Sometimes it feels challenging but I’m a fast learner. Luckily, I am patient, and I love doing troubleshooting. As a young kid, I used to fix our VCR, cassette recorder, my uncle’s PC and even my friends’ laptops all the time. I think I was destined to be doing that type of technical work one day. As for my duties, it is basically setting up laptops, iPads, and Chromebooks, installing security settings, troubleshooting, and doing inventory. I also teach Computer basics and office. My tech supervisor has always been very supportive, because she understands the many different responsibilities I have to juggle. She always fixes what I can’t fix. My duties changed a little bit as we switched to online learning. Teachers would report the students’ technical issues. I would give them a call and try my best to help, something like Vodafone customer service in Egypt.
5-HR Revolution Middle East Magazine: How has Covid-19 affected your job as a librarian and a teacher?
Sally Khalil: I’m sure that it affected all teachers everywhere. The school closed, so my role as librarian temporarily came to an end. As a teacher, I applaud for my school supervisors who organized the remote learning process and always kept teachers and parents updated. The school faculty did a great job providing the same quality education online. The teachers and students worked hard to make sure everything works despite some technical issues that the students encountered. Beside uploading assignments, we had online Zoom sessions. We had to submit weekly assignments, fill in the pacing guide for the rest of the academic year and the learning gaps if there are any affected by the online work.
6-HR Revolution Middle East Magazine: How are the American students different than the Egyptian students?
Sally Khalil: They’re basically the same. Most of American students are of an Arab origin, and they are the most adorable well-behaved students. I consider myself lucky teaching them. I’ve had similar exciting experiences teaching Egyptian students. What I noticed is the authority of teachers in US is different than in Egypt, that is it is not accepted that the teacher has a complete authority over them.
7-HR Revolution Middle East Magazine: Last but not least, we would love to take some “reading tips” from a librarian.
Sally Khalil: I would have started by saying visit your local public library, but it is not an option now. Use technology to your advantage. There are many free e-books. You can also rent or buy from Amazon and read on Kindle. Listen to audiobooks through audibles and iBooks. Now there is much time staying at home, this is the perfect time to commit to reading by dedicating a certain time for reading every day. Joining a book club will also motivate you to read.
THANK YOU SALLY
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