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Half of employers say supporting staff mental health and well-being is one of their main challenges during Corona Virus crisis, says new CIPD survey



The CIPD release findings from its latest market pulse, which looked at how employers are responding to the COVID-19 pandemic.

With the financial pressure and heightened uncertainty caused by the crisis, mental health is quickly becoming one of Middle East employers’ top priorities in the region.

The CIPD, the professional body for HR and people development, surveyed 120 HR professionals in the Middle East mid-April to identify the key challenges employers are facing during this crisis and provide a benchmark for organisations in the region.

More employers (53%) reported that mental health and well-being is a key priority right now than deciding on the best way to respond to the financial impact on their business (49%)
, despite the uncertainty many organisations find themselves in.

While this is good news, the survey finds that organisations in the Middle East are ill-equipped to support employees’ mental health, with a third of organisations (33%) reporting they have not done anything yet to address the challenge – often lacking the strategy or means.

The CIPD is encouraging employers to have constant communication with their workforce and take early action to offer support such as counselling and ensure line managers are trained and confident to support employees’ continued well-being, both those in the workplace and those working from home. 

Most of the pressure on employees is a direct consequence of the financial impact on businesses. In the region, the most common measures taken to respond to this crisis include: asking staff to take annual leave (49%), pay or working hour reductions (41%) and redundancies (30%). While it remains a rare approach, 14% of respondents say their Executive Team are considering foregoing their salaries this year.

The adoption of remote working is certainly the most important change that employers and managers are having to adapt to. Prior to the COVID-19 outbreak, less than 15% of organisations had any work-from-home arrangements and – for the majority of those – it applied to less than 10% of the workforce, the survey finds. Under the government directives however, 60% of companies report that all employees worked from since the beginning of the outbreak.

With every change comes a set of challenges. For 40% of organisations, tracking and managing the performance of employees working remotely is one of their top 3 challenges, with nearly half of employers being somewhat concerned about their employees’ productivity, and 27% being very concerned.

There have long been talks about adopting more fluid approaches to performance management. Yet, the survey and focus groups conducted show that many organisations in the region still measure performance on input rather than output – often using working hours as an indication of performance, which is posing a significant challenge in today’s conditions.


The CIPD surveyed 119 HR and L&D practitioners from across the region between 1 and 25 April 2020. 55% of respondents are from the UAE, 14% in Saudi Arabia and 10% in Qatar.


HRCI Assumes ISO International Secretariat Role for Technical Committee 260 on Human Resource Management



May 04, 2021 07:00 ET | Source: HRCI

ALEXANDRIA, Va., May 04, 2021 (GLOBE NEWSWIRE) — HRCI®, the premier HR credentialing and learning organization, is honored to announce that the American National Standards Institute (ANSI) has appointed HRCI as the International Secretariat for the International Organization for Standardization (ISO) Technical Committee (TC) 260 on Human Resource Management. ANSI is the U.S. member body to the ISO.

ISO TC 260, formed in 2011, is responsible for the development of a series of standards for human resource management processes and practices. There are 19 standards and technical specifications published, with 13 more under development. One of the most noteworthy standards from this work is ISO 30414, Human Capital Reporting, which many Chief Financial Officer’s believe is a safe harbor for the recent ruling from the SEC requiring Human Capital Management Disclosures. The forthcoming ISO 301415 standard will also be an important standard for organizations, helping them create a culture of Diversity and Inclusion.

HRCI looks forward to providing effective leadership and continuing the development of additional standards to guide and optimize organizational performance, value creation, sustainable development and workforce productivity/satisfaction/engagement.

“In keeping with HRCI’s role as the global leader in certification programs, we are excited to be selected as the ISO Technical Committee on Human Resource Management. Leading this initiative to develop standards and practices for global human resources management is a natural expansion of HRCI’s responsibilities to the HR community,” said Dr. Amy Dufrane, SPHR, CAE, HRCI Chief Executive Officer.

“We are proud that HRCI is at the helm of standardization efforts that focus on human resources, which is often a vital factor in an organization’s success,” said S. Joe Bhatia, ANSI president and CEO. “We are excited to see additional progress unfold that will protect and support the interests and vitality of companies, and their employees, on a global scale.”

About HRCI®

HRCI®, headquartered in Alexandria, Virginia, is the premier credentialing and learning organization for the human resources profession. For over 45 years, we have set the global standard for HR expertise and excellence through our commitment to the development and advancement of businesspeople in the people business. HRCI develops and offers world-class learning, as well as the administration of eight global certifications and is dedicated to helping professionals achieve new competencies that drive business results. Learn more at

About ANSI
The American National Standards Institute (ANSI) is a private non-profit organization whose mission is to enhance both the global competitiveness of U.S. business and the U.S. quality of life by promoting and facilitating voluntary consensus standards and conformity assessment systems, and safeguarding their integrity. Its membership is comprised of businesses, professional societies and trade associations, standards developers, government agencies, and consumer and labor organizations. The Institute represents and serves the diverse interests of more than 270,000 companies and organizations and 30 million professionals worldwide. ANSI is the official U.S. representative to the International Organization for Standardization (ISO) and, via the U.S. National Committee, the International Electrotechnical Commission (IEC). For more information, visit

About ISO
ISO is an independent, non-governmental international organization with a membership of 165 national standards bodies through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market-relevant International Standards that support innovation and provide solutions to global challenges. The Central Secretariat in located in Geneva, Switzerland. Learn more about our structure and how we are governed.

ISO is the Organization for International Standards. It is a non-governmental global entity founded in 1947 and is comprised of 165 countries who come together through National standards bodies to develop proprietary, industry, and commercial global standards. The most recognizable and noteworthy series of standards is ISO 9001 Quality Management.

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Press Releases

The Arab Academy for Science, Technology and Maritime Transport becomes an Approved Provider from the HRCI through the Community Service Program(Cairo Branch)



Press Release

Cairo, 10th April 2021

The Arab Academy for Science Technology and Maritime Transport (AASTMT), held a live webinar on the 10th of April 2021 to announce the pleasure of becoming an Approved Provider from the HR Certification Institute, headquartered in Virginia, USA. through the Community Service Programs and Continuing Education (Cairo Branch)

The HRCI is the premier credentialing and learning organization for the human resources profession.

The Community Service Programs and Continuing Education (Cairo Branch) has clarified to the attendees during the live webinar the difference between the different certification exams provided by the HRCI, the eligibility requirements, the fees, the curriculum content, and the exam length & Format.

The Continuing Education program highlighted the advantages of the certification for HR professionals; HRCI certification holders report better employment prospects, higher annual salaries, faster income growth, and higher levels of career satisfaction.

Today, HR professionals from over 100 countries proudly maintain the HR Certification Institute’s credentials as a mark of world-class HR aptitude and innovation.

Moreover, the Continuing Education program announced to be offering different courses in the HR domain whose training hours would be officially certified from the HRCI, aiming to enhance HR professionals’ capabilities and technical skills in the HR field; including for example:

Advanced Compensation Management, Advanced Performance Management, KPIs Implementation, Competency-Based Interviews, HR Policies & Procedures Development, HR Analytics & Business Intelligence, Workplace Investigations, and others.

The live webinar was headed by Dr. Nevine Karam The Director of Continuing Education Program and was presented by Ms. Mariham Magdy (Certified International Professional in HR from the HRCI, Professional Certified Trainer from the American University in Cairo, The Arab Trainers Union & The Council of Arab Economic Unity)

A precious commentary was done by Prof. Ghada El-Kot (Deputy President for Strategic Affairs and Professor of HR and OB) by the end of the webinar to raise the awareness of HR professionals about the importance of acquiring the necessary HR knowledge before starting their professional careers in the HR field. In addition to the necessity of enriching such knowledge every now and then to build capably their careers in this critical field.

Please Follow the Link to the recorded webinar:

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Press Releases

Grand Stevie® Award Winners Announced in the 2021 Middle East & North Africa Stevie Awards



·         DP DHL and UAE Ministry of Health and Prevention win top Stevie Awards

·         Grand Stevie winners to be honored at a virtual award ceremony on 2 June

The Stevie® Awards have announced the Grand Stevie Award winners in the second annual Middle East & North Africa Stevie Awards. The winners will be honored during a virtual award ceremony on 2 June.

The Middle East & North Africa Stevie Awards, sponsored by the Ras Al Khaimah Chamber of Commerce & Industry, is an international business awards competition open to all organizations in 17 nations in the Middle East and North Africa. The focus of the awards is recognizing innovation in all its forms. 

This year more than 400 nominations were considered in the judging process by more than 70 professionals, whose average ratings determined the Gold, Silver, and Bronze Stevie Award winners announced last month. For a complete list of the 2021 Stevie Award winners, visit

In addition to the Gold, Silver, and Bronze Stevie Awards, the top winner overall (total number of points conferred by total Gold, Silver, and Bronze Stevie wins) and the highest-scoring nominations are awarded the Grand Stevie Awards.

The Two Grand Stevie Award Winners are:

ORGANIZATION OF THE YEAR: DP DHL: which earned 26.5 award points for the achievements of their affiliates in Jordan, Lebanon, Qatar, Saudi Arabia and the United Arab Emirates.  The Germany-headquartered global logistics and transportation company is no stranger to the top honor in Stevie Awards competitions, having won numerous Organization of the Year honors in the German Stevie Awards, the Stevie Awards for Sales & Customer Service, and other Stevie Awards programs.

HIGHEST-RATED NOMINATION OF THE YEAR: The “Stroke Golden Hour” nomination submitted by the UAE Ministry of Health and Prevention, in Dubai, received the highest average score from the judges (9.17 out of 10) in this year’s competition.  The Gold Stevie winner for Excellence in Innovation in Government – Organizations with 100 or More Employees, the nomination describes the development of an IT solution that almost halved the “door to needle” treatment time for stroke victims at MOHAP facilities.  One judge commented on the nomination, “A perfect example of an IT solution supporting a noble cause: reducing mortality and morbidity due to stroke. Using modern technologies like VR to assist patients is another welcome move.”

Stevie Award winners will be celebrated at a virtual awards ceremony on 2 June.  Registration for the ceremony is ongoing.

“We are thrilled to announce the 2021 Grand Stevie Award winners. DP DHL and the UAE Ministry of Health and Prevention have proven to be exceptional in the eyes of Stevie Award judges around the globe,” said Maggie Gallagher, President of the Stevie Awards.

Complete information about the virtual awards ceremony is available at

The virtual ceremony will feature digital versions of all of the things that people love about Stevie Awards events, including networking, acceptance speeches, red carpet photographs, and red-carpet interviews. 

If you, as a representative of the press, are interested in participating in the virtual award ceremony of the Middle East & North Africa Stevie Awards on 2 June at 14 GST., please contact us at

The third edition of the Middle East & North Africa Stevie Awards will open for entries in September 2021.


About the Stevie® Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Middle East & North Africa Stevie Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

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