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9th FAHR International Conference launched in Dubai



“Technological developments have changed the global labor market and the quality of skills required.”

Dr. Abdul Rahman Al Awar

Dubai – United Arab Emirates, 17 April, 2019: Under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, the 9th edition of FAHR International Conference, opened today at Jumeirah Emirates Towers in Dubai. Running under the theme ‘The 4th Industrial Revolution Human Capital Challenges’, the 2-day premier HR event organized by Federal Authority for Government Human Resources FAHR and INDEX Conferences and Exhibitions – a member of INDEX Holding, witnesses the participation of over 20 speakers and more than 600 experts and specialists in the human resources field.

Dr. Abdul Rahman Al Manan Al Awar, Director General of the Federal Authority for Government Human Resources (FAHR)

On this occasion, Dr. Abdul Rahman Al Manan Al Awar, Director General of the Federal Authority for Government Human Resources (FAHR) said, “The ability to cope up with rapid technological developments-known as the 4th industrial revolution, is a major challenge facing most of the world’s governments and institutions at the moment.”

He added, “The emergence of Block Chain technology, which has played a pivotal role in automation and digital documentation processes, has changed the profile of the global labor market and has greatly influenced the investment trends in human capital as well as the nature of skills and competencies required by the market in the public and private sector.”

He further commented, “We have to recognize that modern technology has become an integral part of our daily lives. Recent studies have shown that out of the current world population of 7.6 billion people, nearly 3.6 billion people have access to internet and this figure is only expected to rise over the next 5 years. Moreover, Artificial Intelligence and other related technologies will have a huge and direct impact on the world’s markets, which are expected to lose nearly 73 million jobs over the next few years. At the same time, it is predicted that rapid technological developments will create an equal number of new jobs as indicated by specialized studies in this regard.”

He also stated, “We are indeed very fortunate in the UAE, as our wise leadership has given special attention to the rapid technological development and its importance since its emergence. It has also utilized this technology in the development of organizations and work cultures. Similarly, the UAE has invested a lot in upgrading the skills of individuals and talents while at the same time keeping a close watch on the latest developments and changes taking place in the job market. Owing to these factors, the UAE’s job market currently serves as an ideal model for investment in human resources.”

Additionally, Director General of FAHR highlighted, “Over the past nine years, FAHR International Conference has greatly strengthened its position as one of the most important global conferences in the field of human resources, which aims at empowering individuals and truly succeeded in becoming a knowledge and intellectual platform for all key stakeholders and professionals in the industry, coming from various parts of the world.”

Commenting on the occasion, Johnny C. Taylor Jr., President & CEO, Society for Human Resource Management (SHRM) – USA said, “This is my very first visit to Dubai and on behalf of Society for Human Resources Management SHRM and its team, which is one of the largest HR associations in the world, I am truly delighted to be a part of the largest government Human Resources event in the region, FAHR International Conference. The theme for the 9th edition of FAHR International Conference, ‘4th Industrial Revolution Human Capital Challenges’ is very timely and I believe the 4th Industrial Revolution is already underway. Today, massive skill shortages, mobility of labor and Artificial Intelligence (AI) are having a huge impact on the HR profession and HR is going to play its biggest role yet in building ‘Better Work Places Better World’, which is the theme of SHRM this year.”

Commenting on the occasion, Dr. Paolo Gallo, Adjunct Professor, Bocconi University Milan, Executive Coach, Keynote Speaker & Best-Selling Author, Switzerland, said, “My presentation was titled ‘The Future of Jobs for the 4th Industrial Revolution’ and during my session I focused on the top 5 megatrends that are shaping the job market in the UAE and abroad including: globalization, demographics, technology-digital, learning and business ethics. While there are many factors impacting the global job market, attention should be paid on how each megatrend is impacting the future of jobs and in this regard I offered concrete examples of best practices, encouraged all attendees to anticipate, manage and lead changes in their fields and called upon everyone to take full ownership with a responsible and responsive leadership.”

He added, “Given the major changes taking place in the job market, I believe there is a need to restructure the organizations of the future while also keeping in mind that individuals are empowered and equipped with the necessary skills to excel in their respective jobs. In addition, I highlighted which organizational model and leadership style is more effective to drive innovation and performance in managing human capital.”

Commenting on the occasion, Dr. Abdul Salam Al Madani, Chairman, INDEX Holding, said, “The UAE, in line with the vision of our wise leadership, has undertaken significant efforts towards the development, advancement and upgradation of skills of HR professionals as well as state entities and institutions in the industry that best serves our collective goals and aspirations through many new strategies and initiatives such as providing a supportive and stable work environment and offering decent living standards for everyone.

Government Skills Bank

In her session, HE Laila Al Suwaidi, CEO – HR Planning and Projects Sector, FAHR, shed light on the Government Skills Bank project which was launched by the Federal Authority for Government Human Resources in 2018 to help the ministries and federal authorities to benefit from all the experts and professionals they have by electronically documenting this using the Human Resources Management Information System (Bayanati). This step aims to make use of their potentials in developing the corporate work in the federal authority, instilling the culture of knowledge management therein, and enabling the federal bodies to benefit from all the experiences and knowledge in different fields and specialties related to the work of the federal entity.

She further explained that the member of the Government Skills Bank network, as per the guidelines, is the individual who has high skills and knowledge and continuously acquiring new experiences through practical practice and available education opportunities.

Al Suwaidi also stated that the project provides the employees with many benefits including, (motivating them to acquire new skills and knowledge, promoting institutional affiliation, and improving their job satisfaction levels.)

She pointed out that identifying the members of the network of government skills bank in the ministries and federal bodies contributes to Creating a work environment that promotes knowledge and improve the organizational memory, providing a clearer picture of the level of knowledge and skills of employees, reducing the time consumed in identifying the right expert, the ability to define the work requirements and the visitors’ need in a better way, rationalization of expenditures and optimal use of resources, and activating activities related to the integration and involvement of competencies within the succession planning in the entity.

Using predictive analysis to understand staff trends

In his session, Sumit Tandon, Director, Human Resources Middle East Africa, Boeing International, discussed the topic “Sharpen and Accelerate to Win where he discussed the challenges facing the institutions these days in regards to employees’ management in general and the talented competencies in particular.

Tandon also showcased Boeing experience in managing its human capital, emphasizing that their focus is centered around their people and that they use the predictive analysis to understand staff trends which will contribute to enhancing human resources management capabilities to make decisions that serve their staff and enhance their functional happiness.

First day sessions

On the first day, a number of discussions and sessions were held related to the main theme of the conference, ‘The 4th Industrial Revolution Human Capital Challenges’, wherein Nelly Boustany, Digital HR Experience Director, EMEA, SAP, spoke about ‘People at the Heart of Digital Transformation’ while Jack Naidoo, HR Lead Middle East & Africa, Cisco spoke about ‘How Culture will shape “The Workplace of the Future” and Lewis Garrad, Business Leader and Senior Consultant, Mercer Middle East – Singapore spoke about ‘The Science of Thriving Workforces in the 21st Century’.

People at the Heart of Digital Transformation

In a session titled “People at the Heart of Digital Transformation” Dr. Nelly Bustani, Director of Digital Human Resources Experience at SAP EMEA, said that the world of work is changing and organizations need to develop innovative ways to manage, measure and manage their human resources. She stated that institutions are required to adapt to the various variables and rapid developments, especially as the expectations of the workforce are constantly changing and institutions must work to meet the demands of their employees. She highlighted that advanced digital technologies have permeated our daily lives and has transformed everything from the way we work, move and function in our daily lives.

Unconventional Work Options in the Fourth Industrial Revolution

Abdul Aziz Harib Al Falahi, CEO, Corporate Technical Support Service, Roads and Transport Authority (RTA), said that in light of the latest technological developments in a number of fields, including Artificial Intelligence, Robotics, Nanotechnology, Quantum Computing and Internet of Things, business leaders, industry experts and leading decision-makers are beginning to fear that someday these technologies will replace them.

During his session, Al Falahi reviewed the effects of the Fourth Industrial Revolution, especially Artificial Intelligence on the future of the work force. He pointed out that recent research conducted by leading international companies in the field of technology confirmed that Artificial Intelligence will not only lead to job losses but will also create more than 2 million jobs by 2025.

The Power of World Expos – Case of Expo 2020 Dubai

Fatima Moussa Alloghani, Head of Expo Academy & Emiratization, HR, Workforce and Volunteers, Expo Dubai 2020, said that the Expo showcases not only humanity’s achievements in terms of innovation and ideas, but also a glimpse of what the future will look like.

In her session, she highlighted that the Expo Dubai 2020 will be an unprecedented event, attracting more than 190 countries and millions of visitors to the UAE, under the theme “Connecting Minds, Creating the Future”, which will discuss various sub-themes such as “Opportunity, Mobility and Sustainability”. She stated that the sub-theme of opportunity is particularly relevant to tomorrow’s job market, as it focuses on unlocking the potential within each of us to shape the future.

Furthermore, she mentioned that the 5G-enabled world expo will feature everything from Artificial Intelligence and Virtual Reality to hyperloop transport and blockchain and demonstrate how these technologies will shape the way we live and work in future.

The Exhibition

Running parallel to the conference, the exhibition brings together 11 leading HR solutions providers, academic institutions and renowned business firms who will showcase their latest technologies and breakthrough solutions related to the Human Resources Sector.

FAHR International Conference is sponsored by ENOC, SAP MENA LLC and supported by our Knowledge Partners Society for Human Resource Management (SHRM) and Dubai Knowledge Park.


Stevie Awards Winners’ Articles Series – Eng. Abeer Mahmoud Ramadna



“Continuous Learning, adopting innovation & creativity and teamwork are among the guiding principles of success and excellence in the government sector” Eng. Abeer Mahmoud Ramadna

Winner Name: Eng.  Abeer Mahmoud Ramadna

Winner Title: Director Assistance for Control & Inspection for Economic Activities at Ministry of Industry & Trade in Jordan

Winning categories:

  1. The Gold Stevie Winner in the category “the most innovative Communications Professional of the year “
  2. The Silver Stevie Winner in the category “Innovation in Community Relations or public Services Communications”
  3. The Bronze Stevie Winner in the category “Innovative Management in Government – Organizations with 100 or more employees”
Brief Biography about the Winner:

Abeer Ramadna is the Director assistant of control and inspection unit at the Ministry of Industry, Trade, and Supply (MIT) in Jordan, she has a Master Degree in Industrial Engineering- Engineering Administration / University of Jordan with “excellent degree”. Abeer has 20 years of experience in private and public sectors, and is a focal point for UNIDO at MIT in Jordan. Abeer is a certified Management development Expert from ITC/ Vienna in 2005, a certified Export Consultant to EU from CBI/Netherland in 2007, certified Lead Auditor for Quality Management ISO 9001:2015, a certified Engineer Expert in Quality and Environmental Management systems in 2018 and a certified EFQM Assessor from EFQM in 2019. Eng. Abeer has a wide professional expertise in many fields that allow her to provide consultations to the organizations in various fields including Quality Management, Environmental Management, preparing industrial polices, strategies and plans, Inspection polices, Monitoring & Evaluation systems, implementing the ISO9001, ISO14001 ISO14040s standards, and conducting technical industrial sectors studies.

Eng. Abeer won three Stevie Awards from three different categories after participation in Middle East Stevie Awards in 2020, these are:

  1. Gold Stevie Winner in a category:” The Most Innovative Communications Professional of the Year”. These categories honor the most innovation in communications practice, management, and use of technology.
  2. Silver Stevie Winner in a category: “Award for Innovation in Community Relations or Public Service Communications”. These categories honor innovation in communications practice, management, and use of technology in the public sector.
  3. Bronze Stevie Winner in a category: “Award for Innovative Management in Government “. These categories honor innovation in executive management including the Award for Innovative Management in a number of industry sectors.

Abeer has been published scientific papers in one of the world accredited journals in E-government. Titled “Barriers to E-Government Adoption in Jordanian Organizations from Users’ and Employees’ Perspectives” in 2017, the link is:

and published another scientific paper titled: “SEM approach to determine factors affecting e-government success in Jordan”,  the link is: _to_determine_factors_affecting_e-government_success_in_Jordan

She was selected as a Judge at the Best Jordanian chemical product Award in all three cycles of it during 2015 to 2020, Judge in the 2019 management & entrepreneur Awards categories judging committee Stevie Awards, and Judge at the best industrial engineering project for the Jordanian universities in 2019. She participated in several national and International conferences, meetings and presented papers, as a representative of the MIT / Jordan.

Stevie Award winning Case Study:

  • Developing action plans of inspection development to governmental institutions (Inspectorates) work in fields of health, Environment, labor, safety for economic sectors in Jordan.
  • Supervision of developing Electronic Inspection System for governmental inspectorates.
  •  Conduct many awareness workshops for governmental inspectorates and for private sector institutions.
  • Conduct many workshops and training sessions as A National trainer of trainers in the shaping of future studies.
  • Secretariat of higher committee for Inspection development of Economic Activates that consists from high level management in governmental inspectorates.
  • Abeer is trusted as a competent team leader and confident expert in Quality management & Inspection systems
  • Abeer conducted in 2018 a study titled the Industrial engineering in the government sector in Jordan, current situation and future opportunities and present it in the 2nd International Conference on Industrial Systems & Manufacturing Engineering (ISME’19) Nov, 11-12, 2019 in Amman.
  • Abeer was chosen after a series of selection process as one of the National participants in the Civil Service Development Program in Jordan and attended all phases including the leadership and developing high performance teams at the Royal Military Academy Sandhurst UK during 2019.

Eng. Abeer Mahmoud Ramadna “Continuing to contribute achievements and make positive impacts are goals that are achievable with the presence of strong & positive attitude, self-motivated character & determination.”

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Stevie Awards Winners’ Articles Series – Asiacell



“Winning such an award requires hard work and we encourage other companies to focus on their customers and local communities in order to excel”

Winning Organization: Asiacell

Nomination: Award for Excellence in Innovation in Technology Industries (including Telecom)

Brief about the Organization:

Asiacell is a leading provider of telecommunications and data services in Iraq. As part of international telecommunications company Ooredoo Group, Asiacell was Iraq’s first mobile telecommunications provider to achieve nationwide coverage. Asiacell is also a leading internet provider with its 3.9G data services, offering the best network coverage in all of Iraq since January 2015.

Stevie Award Winning Case Study:

As part of its commitment to expand network coverage in Iraq, Asiacell has continued to support the redevelopment of the country’s infrastructure and economy and the provision of high-quality connectivity solutions. It has enhanced its “Hot Zone” restoration strategy by putting 200 sites on air and connecting over 500 sites to 3G.

Focused on improving the quality of life for communities, Asiacell’s CSR initiatives are focused on key areas, such as health, education and culture. Asiacell has equipped several higher education institutions with computer labs and supported the renovation of schools, with the aim of providing quality education infrastructure. It also partnered with the Chibayish Environmental Tourism Organization to build the first Iraqi Marshlands heritage museum in Ahwar as part of its efforts to revive Iraq’s Marshland, while generating a positive effect on tourism and jobs creation. 

Recognising that its people are its key asset, Asiacell continues to roll out initiatives focused on engaging and empowering employees. It has invested heavily in digital transformation, including digital upskilling for employees, and streamlining of various internal processes in order to nurture a digital-first culture that embraces innovation.

We are so glad to be recognized as a successful and innovative telecommunication company in Iraq with a Stevie Award for “Excellence in Innovation in Technology Industries”. Recognition from the Stevie Awards means a lot to us and motivates Asiacell to continue to serve the community with professionalism. Winning such an award requires hard work and we encourage other companies to focus on their customers and local communities in order to excel.


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Qisaty Project & Developing Talent in Children with Special Needs in Egypt



Edited By: Mahmoud Mansi

Qisaty Project – founded by Mona Lamloum – was launched on 26th December 2019 to support children talents through a series of storytelling, writing and drawing workshops.

The total number of children who participated in the storytelling workshop is 60 including the most talented 20 who were selected to the story writing sessions, 16 children ranging from 6 to 14 years old got their stories selected to be drawn by 19 children with special needs.

The drawing workshops were held in 3 cities in Egypt with cooperation with 2 special needs associations; Nida Society Rehabilitation with both branches in Cairo and Luxor. 14 children, and Ashab El-Erada Association in Alexandria. 5 children.

The children have different disabilities, hearing loss, partial blindness, movement disability, learning difficulty disability, mental disability and increased electricity in the brain.

Of course such an interesting project needs proper preparation and an intellectual plan. Mona Lamloum shared some of the challenges that she and her team have faced during the project:

1-The global pandemic and the sudden lockdown.

2- The fact that most of the children with special needs suffer from many chronic diseases which lowers their immunity, in addition to the huge responsibility that lies on the team while holding the workshop during the pandemic.

3-The fear of the parents of the children with special needs participation at the drawing workshops due to the pandemic and the lack of their immunity. Which was managed to concur with the help of the project partners in drawing workshops. 

Eventually, Qisaty Project was held at exceptional circumstances and according to deadlines set up before the global Corona pandemic. However, the team did their best to get the project done within the lockdown with a quality that is aspired from the beginning, and that was done simply by teamwork, sharing a unified vision, and collaborating to find new solutions.

The result is 16 short stories in addition to 64 drawings by hands of talented children with special needs and with variable disabilities from three cities: Cairo, Alexandria and Luxor. Each drawing tells a different scene from a short story inspired from the children themselves to be published as a grand book that gathers the short stories and the drawings of all the talented young participants.


Qisaty Sponsors:

– Amideast: Hosted the story telling, story writing workshops and the day that gathered the writers and children with special needs mixed day.

– Nahdet Misr Publishing House.

Media Sponsors:

– Marj3 Platform

– HR Revolution Middle East


– Arablit Quarterly

Children with special needs Associations:

– Nida Society Rehabilitation with both branches in Cairo and Luxor.

– Ashab El-Erada Association in Alexandria.

Qisaty Trainers:

– Hanan El-Taher.

– Mona Lamloum.

– Zeinab Mobark.

Designing Storytelling and writing workshop:

-Mona Lamloum

Writing workshops:

– Mona Lamloum

– Yaqoub El-Sharouni

Drawing workshop:

– Under the supervision of Shoikar Khalifa,

 – With the help of respectful team at Nida Association at Cairo and Luxor.

 – Ashab El-Erada Association at Alexandria by Sahar Zaiton with the help of Aliaa Abd-Elsalam.

Team Members:

– Rawan Said

– Ahmed Ismail

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