Written by: Cinzia Nitti

Human Resources has come a long way from being merely an administrative function – and that’s nothing new! But today’s HR professionals are entrusted with the critical responsibility of attracting, retaining, and developing talent. AI is accelerating this evolution, making HR more efficient and data-driven.

Let’s dive into some of the highlights from Dave Ulrich’s Exclusive Masterclass within the framework of HRSE 2023 powered by Informa Connect Middle East and an overall point of view from its valued Sponsors.

HRSE, Day 1. Live shot from Hive 2

What ethical considerations should HR professionals consider when implementing generative AI in HR strategies?

In a fast-paced world, staying at the cutting edge is essential, and it is revealed to be especially true when considering the realm of Human Resources, where Artificial Intelligence (AI) is transforming the procedural landscape. One of the most significant trends in HR is AI-powered recruitment. Using machine learning algorithms, AI can analyze resumes, predict job fit, and even conduct initial interviews. This saves time and ensures a more objective and data-driven hiring process. That means access to a global talent pool and quicker recruitment to meet clients’ needs.

The role of AI in HR is not to replace HR professionals but to enhance their capabilities. It allows HR teams to become strategic partners within their organizations. By automating repetitive tasks, HR managers can focus on more critical aspects of their role, such as organizational culture, talent development, and conflict resolution.

Dave Ulrich

The Synergy of AI and HR: a strategic partnership a game changer.

Employee engagement is a key focus for HR professionals. AI is making this task more manageable. Chatbots and AI-driven surveys can provide real-time insights into employee sentiment. These tools allow HR managers to address concerns promptly and design employee-centric policies. But, according to Dave Ulrich, there’s an even more effective way to make the best out of AI in the HR scenario:

“Artificial Intelligence (AI) is the rage (OpenAI, chatGPT, BardAI, machine learning, natural language processing, and so forth). #AI accesses information, but it remains artificial until it informs wisdom. Let me suggest ten ways in the attached image in which information from AI evolves to #wisdom from “informed intelligence”. As AI grows as a source of information, I hope informed #intelligence will grow even faster as a basis of wisdom.”

“Artificial Intelligence & Informed Intelligence” scheme, provided and authorized by Dave Ulrich

While AI can optimize processes, the core of HR, which revolves around empathy and understanding human needs, remains indispensable. The fusion of AI with wisdom and human qualities like empathy is where the magic happens, resulting in more effective, humane, and insightful HR practices.

In conclusion, the role of Artificial Intelligence within the HR world is evolving and promising. Attending the HRSE Summit and Expo 2023, the biggest and longest-run event in the MENA at its 21st edition, reaffirmed the importance of in-depth research and adaptability in such a rapidly changing landscape. Don’t miss updates and upcoming events by visiting www.informaconnect.com

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